These Terms and Conditions shall apply to all sales purchased from Love House. By purchasing or placing an order with Love House, you are agreeing to the following terms and conditions:

Full payment will be required for all purchases before release by Love House. 

Love House does not offer returns. ALL SALES ARE FINAL and all inventory is sold as is. Because of the unique nature of our made to order inventory, items made to order are unable to be returned, once production has begun. Please check the listings for the specifications of each item prior to your purchase. 

Cost of delivery/shipping is not included in the listing price of an item. If Buyer does not wish to use the quote provided by Love House, it is the responsibility of the Buyer to make all necessary arrangements for the shipment of their purchase.

If Love House is unable to deliver the Goods because of actions or circumstances
under the control of the Buyer or out of control of the Seller, then Love House shall be entitled to place the Goods in storage until such times as delivery may be effected and the Buyer shall be liable for any expense associated with such storage.

Buyers who choose to pick up their items from the Love House showroom must do so within one week of purchase unless special arrangements have been made with Love House ahead of time. After one week a storage fee of $25/day will be assessed to each item.

Purchases not picked up or shipping arranged within 3 weeks will be considered abandoned property and donated unless otherwise arranged by the buyer.

Any damages due to shipping are not the responsibility of the Seller and should be reported to the Seller within 24 hours of signed receipt to enable repair which may be subject to additional charges.


Custom orders are non-refundable including all cancelations after production has begun due to the handmade nature of our custom inventory.

Where a sample of the goods are shown, the parties hereto accept that such a sample is representative in nature and may not be the exact product and may differ slightly as a result of the custom production process. All products are hand made therefore creating a one of a kind custom piece and look; no two items will be identical.

Custom orders require 12-16 weeks for production time; changes and requests may increase this lead time. Rush orders are available for an additional 20% of the total. Rush orders are subject to limited samples, changes, and other requests in order to meet requested deadlines.

All requests may affect agreed on finish date.